Archive for April, 2011

Social media is playing a bigger and bigger role in purchasing decisions…

Wednesday, April 27th, 2011

Consumers Tap into ‘F-Factor’

Consumers are increasingly tapping into their online social networks of friends, fans, and followers to discover, discuss and purchase goods and services, according to analysis from trendwatching.com. The consumer trend analysis firm calls this trend the “F-Factor,” with the “F” standing for friends, fans and followers.

trendwatching.com advises that consumers have always relied on word-of-mouth advice from friends, relatives and associates, but modern technology is greatly accelerating its development as a major influencer of purchase decisions.

BrandXads, Inc: providing social marketing solutions for today’s marketer.
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Marketers turn to Social Media for PPC Advertising

Friday, April 22nd, 2011

Marketers turn to Social Media for PPC Advertising

APRIL 21, 2011

Marketers turn to social media for PPC advertising



Marketers reflexively think of search engine-based advertising when thinking of pay-per-click (PPC) advertising, which is not surprising given paid search’s tenure and continued effective use among online marketers.

Yet the latest annual findings from Search Engine Marketing Professional Organization (SEMPO) and Econsultancy indicate paid search marketers are increasingly turning to PPC advertising on social media channels to complement traditional search engine placements.

More than half (52%) of companies worldwide vouched for the “moderate” or “huge” impact social media has had on their search engine marketing programs within the last year. Add that to the growing number of social media channels offering a PPC advertising model, and it’s no wonder 47% of North American companies are running PPC campaigns on Facebook, and more than a quarter (27%) are doing so on LinkedIn. In addition 18% of companies are PPC advertising on YouTube, and 15% on Twitter.

Although these percentages are dwarfed by those of North American companies advertising on Google and Bing/Yahoo!, major search engines aside, it’s clear companies prefer PPC advertising on social media channels to smaller engines like AOL and Business.com.

Web Properties on Which Companies in North America Run Pay-per-Click (PPC) Campaigns, March 2011 (% of respondents)

Data from Covario further illustrates that marketers are keen to take advantage of this opportunity: social media advertising on Facebook and LinkedIn was rated the top 2011 priority for US paid search advertisers.

Top Priorities for US Paid Search Advertisers in 2011 (% of respondents)

The SEMPO/Econsultancy data takes into account all PPC advertising across web properties, not just paid search-based advertising. Therefore, usage metrics above can also include display and video purchased on a PPC basis.

Still, North American companies continue to rely on traditional placements on Google AdWords (95%) and Bing/Yahoo! (70%). More than half also remained true to Google-specific properties like its search network (74%), and non-search properties such as Google’s keyword-targeted content network (66%) and site-targeted content network (50%).

Similar usage metrics across Google properties were reported by SEMPO and Econsultancy in 2009 and 2010 among companies worldwide, including North America, showing the increased use of PPC advertising on social media channels is neither at the expense of paid search on the main search engines nor at the expense of non-search ads bought on Google.

Clearly, as internet users continue to browse the web—expanding their search activity both on and beyond traditional search engines—so too will marketers continue to try and capture their intent through traditional paid search advertising and newer PPC ad models on social media channels.

BrandXads, Inc: providing social marketing solutions for today’s marketer.
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Most Marketers Increasing their Social Spend this year – Goal: increase Facebook “Likes”.

Wednesday, April 20th, 2011

Most Marketers Plan to Increase Social Media Spend This Year

by Todd Wassarman

An overwhelming number of marketers consider social media to be integral to their strategies this year, and 70% plan to increase their social media budget by more than 10% this year, according to a poll from Effie Worldwide and Mashable.

The poll, given to a group of ad agency executives and marketers from firms such as Bank of America, Colgate-Palmolive and Mini USA, among others in February, also found that the primary social media goal is to increase Facebook “Likes.”

Speaking on behalf of themselves and their clients, group members reported that social networking would take 11.9% of their overall budget this year compared with 13% for TV.

Much of that spending will go toward trying to find new Facebook fans, which 35% of respondents said is their main goal in 2011. “Increase our presence on mobile” was number two on that list, coming in at 22%.

    Other findings:

  • Brands that were cited for “effectively getting their message across via social media” include Old Spice (chosen by 15%), Pepsi (8%), Starbucks (7%) and Ford (6%).
  • 50% of respondents said they use a mix of in-house and agency to handle social media outreach.
  • 80% said they were planning iPad-based advertising and/or an iPad-based app this year, while 20% said they were “not planning much” of either.
  • 87% said social media was “important” or “very important” to achieving their biggest marketing goal in 2011.

BrandXads, Inc: providing social marketing solutions for today’s marketer.
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Harvard Business Review – The most effective companies are using new social media tools…

Tuesday, April 19th, 2011

The Harvard Business Review Report on Social Media concludes:

Social media is rapidly becoming a new force in organizations around the world, allowing them to reach out to and understand consumers as never before. In many companies, it will move from a “one-off initiative” to be an important, integrated tool in marketing and communications strategies.

Use of social media will clearly expand in the coming years. Two-thirds of the companies in the survey predicted their use of social media would grow significantly over the next few years, as the awareness of the power of social media has grown in their companies. Among organizations that already have a budget for social media, spending was expected to increase by 30% or more over the next 12 months, even as overall dollars for marketing and advertising have dropped for many companies during the recession.
But as social media creates new opportunity, it also demands a shift in thinking about marketing and the measures of success. Those companies who are most effective in social media now are not only experimenting with multiple channels, but also creating metrics to measure impact and using new tools to understand how to enter into a new conversation with their customers. In the future, effective use of social media will be led by these organizations that are able to enter into this new relationship with customers, employees, and partners.

The entire Harvard Business Review Report on Social Media can be found at http://tinyurl.com/3ptxbn7

BrandXads, Inc: providing social marketing solutions for today’s marketer.
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Fish where the fish are…

Thursday, April 14th, 2011

An excerpt from Facebook and Email are NOT Distractions, but Necessities, by Peter Shankman

You want to make money? You need to be where they [your customers] are. You need to get the competitive intelligence they’re offering. You need to listen to them. How do you do that? By making sure you know where they are, and being where they are.

Chances are, they’re on Facebook and email. Not using it because you’re too busy “running your business?” Good luck with that. You won’t be running your business for long.

BrandXads, Inc: providing social marketing solutions for today’s marketer.
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Social Media: an increasingly important factor in Effective SEO

Monday, April 11th, 2011

How To Get Social With SEO (because you have to)

Apr 7, 2011

Between Facebook’s expanded deal with Bing and the recent launch of Google’s +1 button, it’s clear that search is becoming more social. So while Facebook isn’t about to take over search and become the next Google (per se), one thing is clear: if you want to rank, you’re going to have to get social with your SEO strategy.

Of course, many traditional SEO practices will still be important. You’ll still need strong onsite SEO and a robust backlink profile (even if exact keyword anchor text is dying). But if you really want to outrank the competition, you’re going to need to tap into users’ social graphs and send search engines “social signals” that your pages deserve to rank.

1. Get Tweeted

Traditionally, social media links in general, and Twitter links specifically, didn’t carry any SEO juice because they were nofollow links and devoid of any anchor text. Indeed, shortened URLs on Twitter even stripped URLs of any brand value they might have had — i.e. “MyBrand.com”.

But then, in an interview Dec 2010, both Google and Bing confirmed that Tweets now impact rankings. So part of your SEO strategy should be a Twitter-outreach campaign to get your content retreated.

Of course, it probably won’t always be easy to get your product pages tweeted (unless your products can be the butt of some trending joke meme). But producing other valuable content that gets tweeted should lend your domain that much more authority, helping it rank better overall.

2. Get Influential (or Influencers)

And it’s not just enough to get Tweeted and Retweeted like mad. You actually have to get Tweeted and Retweeted by influencers.

As both Google and Bing disclosed in that same interview (linked above), they both look at the social authority of the person sending out the Tweet. So being tweeted by someone with a lot of followers (and many more than people they follow back) is going to carry a lot more weigh than being Tweeted by a handful of slew of “nobodies”.

Of course, a big benefit of getting tweeted by influencers is that their tweets are more likely to get retreated, resulting in a ton of tweeted links. Case in point: when Smashing Magazine tweeted about SEOmoz’s “Beginner’s Guide to SEO (and it got retweeted a ton), SEOmoz started ranking on the first page for just “Beginner’s Guide”.

3. Be Likeable

Google can’t get in behind Facebook’s wall. In fact, Google can’t even read the Facebook Like buttons that show how many people have liked your content.

But Bing can. That was part of the point of Bing’s exclusive deal with Facebook: to give their algorithm a social edge over Google. In fact, Bing will even personalize search results based on whether your Facebook contacts have like something.

That doesn’t, however, mean that Google is working to catch up. That’s what the whole +1 button is about.

Through Google’s +1, users are starting to be able to vote up search results, and soon search results will be recommended to you based on whether any of your contacts have +1ed something. Of course, we’re still not sure exactly how heavily this will factor into rankings, but the intention to crowd-source relevance and personalization is clear.

So if you’re going to prep your sites/pages for tomorrow’s ranking factors, you better start thinking of how to be Liked and +1ed today. For starters, you’re going to want to build these buttons into all of your important pages.

More importantly, you’re going to want to think of ways to encourage users to Like/+1 your site and its content. Part of this will be user-experience and A/B testing to see what layouts get the most Likes/+1s. But a bigger part will be producing socially popular content (such as infograhics and awesome blog posts) that will garner your overall domain more popularity, authority, and traffic.

4. Diversify Your Community

It’s one thing to go after the big guys (like Facebook and Twitter and possibly +1). But your social SEO strategy shouldn’t be constrained by the fishbowl. In other words, there are other social content sites out there, and getting links and traffic from them is going to be equally important.

As SEOmoz recently pointed out, diversifying your traffic sources is essential for SEO success. This means you should be working to get links and traffic from other social sites such as Reddit, StumbleUpon, and Digg.

Of course, to actually diversify your traffic through these content sharing communities, you’ll need a content strategy capable of reconciling your brand’s messaging with the culture of these communities. This means finding a way to produce branded content that’s interesting, has nothing to do with your products/services, but is still somehow on topic for your industry. Rackspace does this well with their infographics, but it can easily be done with Top 5/10 list blog posts.

Then you actually have to go out and seed it across these content sharing sites. This usually involves having access to “influencers” or “power accounts” on these networks, so you should either find a way to cozy up to an influencer, or hire a consultant/agency who controls such accounts — and don’t worry, they’re out there.

5. Build Your Brand

One of the next generation of ranking signals is going to be your brand. That is, if you have an established, trusted brand, it’s going to be easier for you to rank.

This is why it took Google so long to penalize Overstock.com and JC Penny. Both were trusted brands that got the benefit of the doubt because Google could be certain that these sites weren’t doing anything malicious, such as drive-by downloads or injection scripts. Of course, that wasn’t enough to save them when they got caught doing black-hat SEO, but it just goes to show how far some brand trust can go.

So whereas a site such as exact-product-name.com might’ve had an easier time ranking, search engines are now looking more towards brand name recognition. Granted, there’s a lot of ways to build a brand, such as through a multimillion dollar national ad campaign, but the logical (and cheapest) place to start is certainly social media.

First consider having a comprehensive social media presence, and making sure that your brand activity is frequent and consistent. This includes everything from Tweet and Retweets to running Facebook Ads and contests.

Then, find a way to step up your game. In addition to pushing content out across content sharing sites, try to come up with some kind of publicity stunt, either online or off. In other words, look at how you might be able to generate news mentions or stir up community conversation/controversy about your brand without getting directly involved.

BrandXads, Inc: providing social marketing solutions for today’s marketer.
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Social Media Followers WANT to be monetized!

Thursday, April 7th, 2011

By EngageSciences

Most companies are misunderstanding the massive opportunity that social media marketing represents. Last month the IBM Institute of Business Value published a report entitled ‘From Social to Social CRM’. The report surveyed 1000 consumers about the reasons they interact with companies via social sites and then compared this with the results from surveying 350 business executives on why they thought consumers followed them on on social media. The results highlighted a perception gap that can only mean companies are missing out on direct revenue opportunities.

The reality is social media followers WANT to be monetized – they are after deals, promotions and discounts. Unfortunately most business executives are barking up the wrong tree by thinking that conversation with the brand is what drives people to follow them. In reality it is quite the opposite. Of course this represents a massive opportunity. If brands build up large social followings they can distribute social offers into this community and the research suggests that commercial results will be healthy. You can’t get more focused social ROI than campaigns focused on revenue. Marketing executives need to meet consumers expectations when they follow companies on social sites through providing regular deals, coupons and social offers.

BrandXads, Inc: providing social marketing solutions for today’s marketer.
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Four GREAT ways to attract Facebook Fans…

Thursday, April 7th, 2011

By Kirsty LaVier

If you think of Facebook as just a fun way to keep up with old friends, think again.  Facebook has turned into a major business tool.  If you’re serious about your business, you should also be serious about making the most out of your fan page – and getting as many fans as possible.

According to Facebook, the site has more than 500 million users! And, people spend more than 700 billion minutes on Facebook each month!  Still think it’s a site that’s just for fun?

Here’s how it can work for you – the more fans you have, the more people that are seeing your products, the more people that are visiting your website, and the more people that are spending their money with you.

So, how do you get more fans?  Follow these 4 tips:

1. Integrate Facebook into your marketing scheme

Add a button on your website, a link in your email signature, and even a small notation on your company letterhead and business cards.  Make it easy for people to find your Facebook page and become a fan of it. In today’s world, giving out your company’s Facebook information can be just as important as giving out your phone number of email address. If you are running an ecommerce site, many shopping carts such as Ecommerce Templates allow you to easily integrate Facebook like buttons on your product pages.

2. Make your page relevant and interesting

The need for quality, solid information doesn’t stop just because you’re on Facebook.  People need a reason to become your fan. A page that never changes, or a page that is nothing but sales hype is not going to do it.  Instead, people are going to want to see new updates and new developments.  In fact, you can even put exclusive content on there, so that people have to be your fan to get it!\

3. Use freebies to your advantage

Free stuff is a great motivator! Giving everyone who becomes your fan a coupon is a great way to entice more fans.  Or, enter all of your new fans in a contest, and give the winner a gift certificate.  If people think they’ll get something out of it, they’ll be more likely to become your fan.

4. Ask your list

If you already have a list of email subscribers, you are one step ahead.  Obviously, these people like you, your business, and your approach, so they’re the perfect choice to become your Facebook fans – and encourage their friends to become your fans!  All it takes is a quick email to your list, letting them know that you’ve launched a page, and you’d like them to spread the word. Chances are, a lot of them will.

BrandXads, Inc. – providing social marketing solutions for today’s marketer.

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Consumers who follow brands on social media expect coupons and discounts…

Wednesday, April 6th, 2011

By Alanna Francis

Once upon a time, you had to use a phone book to find a business’s contact details. Mercifully, those days are behind us. As social media has worked its way into every aspect of our lives, we as a culture have come to expect that our favorite brands — from “Big Gay Ice Cream” trucks to national airlines and fashion houses — are easily accessible on the most popular social networks.

However, it’s no longer enough to simply interact. Consumers are increasingly hungry for promotions, exclusive discounts and giveaways. In fact, recent data suggests that most people who follow brands on Facebook and Twitter both expect and want to receive coupons from these brands.

According to an Ad Age/Ipsos Observer survey of 1,000 participants regarding digital consumption habits, 65% of consumers want the brands they follow to offer coupons. Compare this figure to the percentage of respondents who said they wanted enhanced customer service (42%) and you begin to get a clearer picture of the landscape.

Certainly the Ad Age numbers indicate that the demand for promotions exists, but how effective are Twitter and Facebook promotions in practice? Do they really increase engagement or sales? While no conclusive studies have been done on this exact topic, substantial anecdotal evidence suggests that they do.


Examples to Learn From


A recent Facebook case study highlighting a campaign by Healthy Choice, shows positive results.

Targeting healthy eating-related keywords on Facebook’s ad platform, Healthy Choice created a promotion that exploited the viral nature of social sharing. The frozen food brand offered a coupon that increased in value as more people “Liked” its page and signed up to receive the deal.

As a result of the promotional campaign, Healthy Choice saw their connections explode from 6,800 to approximately 60,000 at the time of the study. A quick check of their fan page shows that they have gained over 8,000 additional connections since that time. Healthy Choice witnessed 3 times more user engagement after the promotion than prior, and by offering a newsletter capture on the coupon signup form, they were able to register approximately 60% of connections for their mailing list. Pretty impressive for a product as mundane as frozen dinners.

What remains to be seen is the staying power of Healthy Choice’s newfound audience. It seems likely that engagement will taper at least slightly now that the campaign is over, as users who connected solely to receive coupons start to tune out. It will be up to Healthy Choice to continue interacting with their broadened fan base in new and creative ways.

Renowned designer Diane Von Furstenberg has also been famously successful in social media. With over 100,000 Facebook fans and 182,000 Twitter followers, the brand certainly has a solid audience to draw on. At this very moment, DVF is offering free shipping and an unspecified gift (a pony?!) to users who refer a friend to the brand’s page. What makes this campaign smart is that, similar to Healthy Choice, it offers rewards for spreading awareness of the brand to others.

In 2010, Diane Von Furstenberg reported a 13% gain in web traffic after having been active in social media.

All these numbers are exciting, but the key to seeing a positive return on your efforts is to execute your promotion in such a way as to encourage maximum engagement. Here’s how to dive in.


Define Your Goals


“Defining goals” sounds almost too obvious to be worth mentioning, you’d be surprised at how often businesses fail to pinpoint goals for their social media efforts. The allure of Twitter and Facebook promotions is strong. It’s tempting to look around at the competitive landscape and imitate the actions of others without fully understanding what’s at stake. By defining exactly what you hope to gain from your promotion, you can better design the promotion itself to achieve these goals.

Do you want to gain followers or “Likes?” Design your promotion to provide incentives for doing so. Reward your 1,000th follower with a lavish gift bag, free consultation, or complimentary meal. Encourage retweets and shares to further spread the word.

Do you want to drive sales on your ecommerce site? Offer small, one-time discounts or free shipping offers to anyone who follows or “Likes” your brand and shares your campaign.

Do you want to garner more newsletter subscribers? Give users the chance to sign up to your mailing list when you give them their coupon or promo code.


Exploit the Medium


Facebook and Twitter both have enormous potential to spread promotions at viral rates. It’s up to you to craft your campaign to take full advantage of this fact. Learn from the strategies of Healthy Choice and DVF, who incentivized sharing with rewards, thus expanding their campaigns’ reach exponentially.


Set Metrics


Once you’ve defined your goals, you must also set metrics for measuring your achievements. Make sure you have a solid grasp on all your “before” figures before the campaign launches and be sure you know how to isolate social media traffic from your data.


Evaluate and Adjust


Finally, as our grade school teachers always told us, learn from your mistakes. If your first attempt was more of a belly flop than an olympic dive, don’t develop a fear of the water. Just be sure to assess the strengths and weakness of your first campaign before suiting up again.

In the end, unless you are cranking out extremely high quality content at a breakneck pace or are a naturally dazzling public face of the brand (and let’s face it, we can’t all be Tony Hsieh), your brand might not be able to engage people the way you really want to. Social media promotions are a great way to obtain a larger audience base on which to build your brand and maybe pocket some extra cash while you’re at it.

BrandXads, Inc. – providing social marketing solutions for today’s marketer.

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